Can I contact Tactical Flashlights by Phone?
Do you accept Check or Money orders?
What is your return policy?
Is my information secure, what is the privacy policy?
What will show up on my credit card statement?
What does "out of stock" and "in stock" really mean?
Do you offer quantity discounts?

Can I contact Tactical Flashlights by Phone?
You will get the fastest response by contacting us with e-mail.  We check e-mail several times a day and pride ourselves on quick e-mail responses.  You can contact us as follows:

e-mail:  info@tacticalflashlights.com
fax: 443-328-0489

Mail:
Tactical Gear Inc.
2632 W. Whitney
Olathe, KS 66061

Do you accept Check or Money orders?
We do accept checks or money orders.  When completing your order on-line the shopping cart has complete instructions on the different payment methods.  If paying by personal check, your order will be held for 10 days after your check arrives for the funds to clear the bank.

What is your return policy?
We accept returns within 30 days of your order shipping.  The product and packaging must be in new condition.  If the product or packaging is not in new condition we will contact you and ship it back to you.  No refunds will be provided for any reason if the packaging or product is not in new condition.  You must contact us prior to returning your merchandise for a RMA #.  No returns will be accepted without this number.  There is a 15% restocking charge on each return, and no credit or refund will be provided for shipping charges.

Is my information secure, what is the privacy policy?
We will NEVER sell, trade, or give your information to anyone else.  Your information will only be used for internal purposes, and the occasional e-mail informing you of new products or current special pricing.  You can unsubscribe if you ever change your mind.

What will show up on my credit card statement?
If you pay with your credit card, "Tactical Gear Inc." will be shown on your credit card statement.  If you pay with PayPal, "Tactical Flashlight Shop" will appear on your PayPal account or credit card statement.

What does "out of stock" and "in stock" really mean?
We do our best to keep our web site current with our inventory.  All orders are shipped out with 24 hours of receiving them.  Orders placed on Friday will be shipped out on Monday.  There are no Saturday deliveries.

"out of stock" - This indicates we are currently out of stock on this item.  We always have more on order, but we do not know when the new shipment will arrive.  Please check back often for new information.

"in stock" - We currently have this product in stock ready to ship.  Occasionally, we sell a bunch of items at one time, and they may show as "in-stock" but actually be out of stock.  If this happens we will contact you within 24 hours to see if you would like to backorder the item(s).  Your credit card will not be charged until the actual order ships.

Do you offer Quantity Discounts?
We do business with the United States Military, CIA, United States Customs, and many local Police Departments.  Obviously, we offer discounts on quantity orders!  If you are ordering over 10 of the same item, please contact us to see what the discount would be on that item.  The amount we can offer varies by the item.